Think of statuses as setting a shortcut to help track where you're at in your request process. Each option reflects a different stage in the workflow and can even denote when a request is not approved or ended for any reason. The choices are the same for both Incoming and Outgoing Requests.

Statuses can be set via a pull-down menu in two locations. The first is in the listing of Requests in the "Status" column:

The second location statuses can be set is in Preview:

The six statuses for both Incoming and Outgoing Requests are:

•  Draft•  Canceled
•  Researching•  Denied
•  Pending
•  Closed